Payment Policy

Effective Date: 7 June 2025

At Haerdex, we want to make your shopping experience as easy and secure as possible. We offer various payment methods to ensure that your purchase is convenient and safe.

1. Accepted Payment Methods:

We accept the following payment options for all purchases made on haerdex.site:

Credit Cards:

  • Visa
  • MasterCard
  • American Express
  • Diners Club
  • Discover

Debit Cards:

  • Visa Debit
  • MasterCard Debit

PayPal:
Pay securely with your PayPal account or by using your credit/debit card through PayPal.

Apple Pay:
Fast and secure payments using your Apple Pay account.

Google Pay:
Pay quickly and securely with Google Pay on mobile or desktop.

Shop Pay:
Secure payment method that saves your details for faster checkout in the future.

2. Payment Security:

Your security is our priority. All transactions are processed using SSL encryption technology to ensure your personal and payment details are safe. We partner with trusted payment processors to handle your payment securely.

3. Order Confirmation:

After you complete your payment, you will receive an order confirmation email with details of your purchase. Please check your inbox (and spam folder) for this email. If you do not receive it, contact us at support@haerdex.store.

4. Payment Issues:

If you encounter any issues with your payment, please:

  • Check your card details for accuracy.

  • Ensure you have sufficient funds in your account.

  • Contact your bank or payment provider if your payment is declined.

If the issue persists, reach out to us at support@haerdex.store for assistance.

5. Currency:

All transactions on haerdex.site are processed in USD. Your bank or payment provider will convert the amount to your local currency. Please be aware that exchange rates may vary depending on your payment provider.

6. Taxes and Fees:

Applicable sales tax and shipping fees will be calculated at checkout based on your location. The total amount will be displayed before you confirm your order.

7. Payment for Pre-Orders or Back-Orders:

If you purchase an item that is on pre-order or back-order, we will charge your payment method when the order is placed. We will notify you when the item is ready for shipping.

8. Contact Us:

If you have any questions or concerns about your payment, feel free to contact us:

Brand Name: Haerdex

Support: 9:00 AM – 6:00 PM

Phone: +1 (571) 684-7084

Email: support@haerdex.store

Office Address: 4439 Girl Scout Lane, Friendswood, TX 77546, United States